Insurance Approved Body Shop
Your car. Your shop. Your call.
Eastern Auto Works in Cambridge, MD, handles insurance claims with State Farm, GEICO, Progressive, Allstate, USAA, Liberty Mutual, Nationwide, Farmers and other carriers and bills them directly — and you, not your insurer, choose the body shop.
Been in an accident? We work with ALL major insurance companies to get your vehicle repaired quickly and correctly. Let us handle the paperwork while you get back to life.
We make the insurance claims process easy so you can focus on what matters.
Over 30 years of experience navigating insurance claims. We know how to get your repairs approved quickly and completely.
We bill your insurance company directly. No upfront payment required beyond your deductible.
Stay mobile while we repair your car. We offer loaner vehicles for extended repairs.
Not sure how to file a claim? We guide you through the entire process from start to finish.
Every carrier
No matter who your insurance carrier is, we can handle your claim. We have established relationships with all major insurers.
+ All Other Insurance Carriers — If your insurance company isn't listed, don't worry. We work with them too!
Your rights
You have the legal right to choose any body shop you want. Insurance companies cannot force you to use their "preferred" or "recommended" shops.
While insurance companies may suggest specific shops, you are NOT obligated to use them. Choose a shop based on quality, reputation, and trust — not because an insurance company told you to.
At Eastern Auto Works, we're committed to quality repairs using the right parts and procedures. We advocate for your vehicle and won't cut corners to save your insurance company money.
Cambridge, MD
Just had an accident? Bring your vehicle to us for a free damage assessment. We'll handle your insurance claim from start to finish.
Real work
Before-and-after photos of collision repairs completed in our Cambridge shop.
The process
We handle everything from start to finish. Here's what to expect when you choose Eastern Auto Works.
1 Claim
Contact your insurance company to file a claim, or let us help you start the process. We can guide you through every step.
Your insurance claim
We work with all major insurance companies
2 Estimate
Bring your vehicle to our shop for a comprehensive damage assessment. We'll document everything for your insurance company.
Written estimate
Free · before any work begins
3 Paperwork
We communicate directly with your insurance adjuster, submit all documentation, and negotiate on your behalf.
We handle the paperwork
Directly with your insurance adjuster
4 Repair
Our certified technicians restore your vehicle to pre-accident condition using OEM parts and manufacturer specifications.
5 Inspection
Every repair undergoes rigorous quality checks before delivery. Your safety is our priority.
Common questions about insurance repairs and the claims process.
Have more questions? Call us at (443) 521-9655
Yes! You have the legal right to choose any repair shop you want. Insurance companies may suggest their "preferred" shops, but you are NOT required to use them. Choose Eastern Auto Works for quality repairs and personalized service.
Absolutely! We work with every major insurance company including State Farm, GEICO, Progressive, Allstate, USAA, Liberty Mutual, Nationwide, Farmers, and all others. We handle the entire claims process directly with your insurer.
Many policies cover OEM parts, especially for newer vehicles. We advocate for quality parts on every repair and can help you understand your policy coverage. For Tesla and luxury vehicles, we always recommend OEM parts.
Once we receive authorization from your insurance company, most repairs take 1–2 weeks depending on damage severity. We expedite the approval process by submitting complete documentation upfront.
Yes! If your policy includes rental coverage, we'll coordinate with your insurance company. We also offer loaner vehicles to help minimize inconvenience while your car is being repaired.
This is common! We document all damage thoroughly and work with adjusters to ensure supplements are approved for any additional repairs discovered. We never cut corners to match low estimates.
Yes, your deductible is your responsibility per your policy. However, if another driver was at fault, their insurance may cover your repairs with no deductible. We can help you understand your options.
First, ensure everyone is safe and call 911 if needed. Exchange information with other drivers, document the scene with photos, and file a police report. Then contact your insurance company and bring your vehicle to Eastern Auto Works for a free estimate.
Service area
Proudly serving Cambridge, the Eastern Shore of Maryland, and Sussex County, Delaware.
Keep exploring
Collision & Body
Expert collision repair services to restore your vehicle to pre-accident condition using state-of-the-art equipment.
Claims & Support
An independent second opinion on another shop's work — panel gaps, paint, leaks and shortcuts — documented with photos in a written report.
Claims & Support
Stranded? Call our 24-hour towing line at (443) 577-4032 for immediate assistance, day or night.
Collision & Body
Factory-certified Tesla collision repair with genuine OEM parts and specialized equipment for all Tesla models.
Insurance Claims
Get a free estimate and let us handle your insurance company. We make collision repair stress-free.